Wasn't able to go due to weather
Wasn't able to go due to weather, but I tried to contact you by your robot message and it kept giving me a general standard response which wasn't helpful at all. I then tried by phone at approx 12:30 for either a refund or an exchange and I got to number 2 in the queue a couple of times then it took me back to the main menu again. After over half an hour I gave up. Not impressed.
Date of experience: December 14, 2022