direct.purina.co.uk Reviews

Great website , easy to navigate, great discount,
Only problem, they won’t leave parcel if not in which is so annoying as I work full time so maybe get a better deal on a better delivery service , I had to leave work early to receive parcel , I have no neighbours at home , they also work !

Date of experience: December 12, 2022

The service was fine, but you don’t make the product I need any more. Instead of Gravy Lover Countryside, I could only buy Chicken on the pick n mix system. It would be good to have a beef alternative, as that could get boring. The cat does not get on with fish, unfortunately.

Date of experience: December 13, 2022

In these troubled times it is great to have at least one thing which can be relied upon, namely the Purina ordering and supply process (hope this isn't tempting providence!). It certainly beats my previous process of shopping around and hoping that retailers had stock available. Also saves waste as I've yet to hear of a cat which likes all of the flavours in the mixed selection boxes sold in supermarkets etc..

Date of experience: December 09, 2022

I am away from home at the moment and left the cat with my mother. It is really good to be able to order the cat food and have it delivered so my mum does not need to carry heavy boxes. And as it is from the reliable company (I had several disappointments with online orders when they just refund you without even bothering to send the goods - but cats want food not the money back) I don't need to worry that someone is left hungry.

Date of experience: December 07, 2022

Having tried to login using my Google account and paying with Google Pay I got a message from Google to say that apparently "the app was not compatible with Google's security protocol" or some such so I could not use Google Pay. Then I had to build my bundle again, three times in total, which was very tedious. The offer and pricing are excellent and I have no issue with the product, it was just the e-commerce part that was lacking.

Date of experience: December 11, 2022

I received my order within a few days. The packaging was really sturdy and I shall use the box for other things when it’s empty. I was so pleased to get the extra gravy pouches as my cat loves them. It is great to have the pick and mix choices as every cat has a preferred taste. I am going to put another order in for a 2nd box. Please don’t stop making extra gravy pouches. Thank you 🐾

Date of experience: December 11, 2022

My second order like my first order I found very easy to submit , my cat only likes Chicken in gravy and beef in gravy , I'm hoping that you will soon have beef on one flavour purchase soon
Thank you Mrs Hill

Date of experience: December 13, 2022

Fantastic company to buy from. Products are excellent choice. Pets love the products. Love the diea of creating your own bundle, its a nice personal touch.Highly recommend! Definitely order again. Fast delivery

Date of experience: December 13, 2022

First purchase with Purina direct.
Items not received as yet. Love the idea of the pic n mix as my cats are not a fan of the fish varieties. Easy to use, quick website with an Eco delivery option available.

Date of experience: December 13, 2022

It's great that I can now just buy the food my cat loves and not have to waste packs. More selection on flavours would be a good idea so hoping this takes off well and more will be introduced soon.

Date of experience: December 12, 2022

I have been using Purina Direct since March 22. The price of the felix is really good, even comparing it to value shop prices, I always get £5 off , I have 4 cats so the points mount up. I did try subscribe and save for a while, but my cats are real fans of the tuna in jelly, which aren't available on subscription, you have to have a fishy bundle.
The pick n mix is so good, and the quality is consistent.

Date of experience: December 09, 2022

Great way to order super fast easy to understand & I have very fussy cats so now hopefully I won't have to give away half of a box every time I buy them xx

Date of experience: December 14, 2022

Saves money, also saves having to carry it back from the shop and buying in bulk ensures that you never run out and can replenish your pets favourite food when you are down to your last two boxes. However, I would like to see less fish varieties and maybe ham and/or pork added to the choices as I .personally have a very fussy cat

Date of experience: December 10, 2022

Since I received a whatsapp advertising purina pick and mix. I have found that I have saved quite a lot of money on cat food especially as I only ordered what I know she likes and I'm not throwing any away.

Date of experience: November 27, 2022

Have placed a number of orders for the pick ‘n’ mix. Good price & were delivered fairly promptly by Royal Mail. However, having issues with other deliveries due to the strikes so paid the extra for DPD next day. Ordered Fri evening & delivered Sat morning. They always keep to the one hour time slot.

Date of experience: December 10, 2022

Good selection of cat food flavours, but often out of stock of most popular variety. Prices are competitive and delivery always on time. Polite and helpful drivers too. Have used them for a while now 👍

Date of experience: December 02, 2022

To be able to have a choice of flavours tailored to your cats own required taste. Would love to see many more flavours become available. I have four cats and not any of them like the beef flavour , so buying this way avoids any unwanted waste. This is my third order , thanks Purina

Date of experience: December 10, 2022

It was very disappointing to find everything out of stock over the Black Friday discount period, so full marks to Purina for repeating the 20% discount offer. Selecting and ordering is very straightforward so I’m always happy to buy direct when the price is competitive.

Date of experience: December 10, 2022

I find the ordering process simple I also believe it’s better than going to the store as prices are very competitive and items mainly always in stock. Whole process makes you feel valued as a customer and items always delivered in a great sturdy box. I would recommend anyone to try them out and grab some true discounts as well. Well done to all those involved one of the best company experiences I have ever ordered from definitely 5 stars and 10/10 from me.

Date of experience: December 09, 2022

I didn't order online, but by phone because of products being out of stock when I purchased online.
The young lady I spoke with couldn't have been more helpful.

Date of experience: December 13, 2022