Best in Bicycle Store

39 minutes ago

RA

Excellent response times and accurate answers to requests for assistance. The bike is everything I hoped for with timely updates on the progress of the the order. I am very happy.

3 hours ago

MR

Great prices and quick to ship. What more could I ask for? Thanks Colorado Cyclist

5 hours ago

This is my first time ordering from Erik's. They had a good price on bindings I wanted, I ordered 2 weeks prior to needing them, a little tight but not a big deal because their estimated shipping would get them to me in plenty of time. The box came and I was so happy until I openened it and there was only one binding, lol. Customer service was really kind and tracked down the other one. It did come on time with one day to spare, that said..... seriously? - they didn't even open the box to make sure that there were 2 bindings in it? It didn't seem a little light? I would shop at Erik's if you have a good sense of humor, are kind of "Zen" overall, and plenty of time. If you're not up for an adventure, maybe try elsewhere.

8 hours ago

Awesome customer service and super fast. Item was just as described.

13 hours ago

SA

Ordered a pair of £105 trainers on the 27th November, clearly lost by Evri 3 days later as tracking stated a problem with delivery, 7 days in a row Evri updated status of tracking as having a problem, until 7th December, I contacted Wiggle, still no trainers on the 13th December. What a joke Wiggle asked me to contact them again on the 12th if no trainers….guess what no trainers, probably on EBay, now back in the wiggle email cycle of we will respond within 7 days, get my trainers to me or refund me, missed the birthday they were intended for anyway now, order number 6255998312

15 hours ago

JH

The bikes are beautiful and easy to assemble. Unfortunately after charging the battery they would not power up. The next morning I call SonDors and they couldn’t help me. They sent me a bunch of videos to watch and a link to schedule an appointment with a technician. I schedule a phone appointment, leave work early and nobody calls during stated time. So I call and at first I’m told I’ll need to reschedule, I said I’ll just return, then was told they would escalate and see if someone could call. I received a call about 15 minutes later. The technician was able to resolve getting the to turn on which are bent contacts for the battery. They are going to send me replacements, which I assume I have to install. In addition one of the bikes has much more rolling resistance than the other and the pedal assist doesn’t work. I notified the tech in one email and he neglected to address. So I emailed again and he responded I needed to schedule another appointment. I am done with these I bought them for enjoyment and they have been anything but that. I will be returning them.

17 hours ago

MP

Outstanding selection and the best prices on nearly everything! I’m a frequent flyer and NEVER has an order been incorrect, or damaged in any way. 100% every time! Thanks and keep up the great work.

12 hours ago

CS

Completing Christmas shopping for family members.

20 hours ago

Esto es lo mejor k he comprado

13 hours ago

MS

Charged my card, never sent received confirmation email, has been over 2 weeks and still have not received order. Called, emailed, chatted and still not able to talk to anyone. Terrible company