Best in Appliance Store

13 minutes ago

AN

Therascalp is a great product! Fairly priced and with great quality, I bought this as a Christmas gift last year. My girlfriend was extremely pleased with the massage it was giving her scalp. I used it from time to time. She recently misplaced the charging cable, and the customer service rep was more than helpful. Overall great experience.

An hour ago

HE

Minimum waiting time. Someone helped as soon as I walked in.

An hour ago

BD

Fast shipping, product new as advertised. Dassit mane

6 hours ago

HL

This was long over due but I wanted to say Myra Carter was the agent who helped me when 2 different agents transferred me over not wanting to deal w/ this difficult case. She was my 3rd agent who I asked who can help me when I had to go through a return process because of a product defect. She was very quick, knowledgeable and very helpful. We ended up keeping the product because my uncle was able to fix it in the end. She gave me different options that I can choose from. Thank you very much Myra. I really appreciate your help!

13 hours ago

JP

Product seems fine, but can't connect the device via wifi to use the app with my Google phone

13 hours ago

JS

Easy to work with and fast response and knowledgeable about the product.

16 hours ago

RV

Excellent prices, fast shipping!

17 hours ago

DT

I decided to purchase the micro visor for my wife. She absolutely loves it. We upgraded our appliances to stainless steel and got the micro visor in stainless steel to match it. It works great so far.

19 hours ago

LC

My appliance has had five engineer visits and two major mechanical repairs in the three months I have had it. It still does not work properly and is tripping my electrics in the house. I have made many many phone calls and have only spoken to a person three times as your phones have an automated message that goes on for ages and then tells you there is no one to answer your call and then says 'goodbye'. Your online chat is a joke because when you say you need to make a complaint the chat is ended by your company. I have messaged on Twitter and been told a representative will contact me, they never did. I have left messages on your What’s App and been told a representative will contact me, they never have. I have emailed your CEO Mark Bitzer in America and had no response. Your company has by far the worst customer service I have ever encountered, in fact it is non existent and trying to make a complaint is completely impossible as you apparently do not have a complaints department! I find this incomprehensible as I can see by the various messages similar to mine that a lot of customers have issues that you simply refuse to address. My appliance was a replacement under an insurance policy so I had little choice as to where it came from but my experience with your company means I would never willingly buy any of your products in the future.

A day ago

DP

For the first time I have confidence that a humidifier is working correctly. Thinking back, I'm not sure how I found Venta, but very pleased in the whole transaction. One side note is that I did not think Venta's would be discounted on Black Friday, that extra incentive would have made buying a second unit so much easier.